+44 (0) 1482 296 477
Melton House, Wyke Way, Melton, East Yorkshire, HU14 3HJ

Frequently Asked Questions

How can we help? Select from the following list of questions about our products and services to find the answers to our most frequently asked questions. If for any reason you can’t find the answer you’re looking for simply get in touch with us and we’d be happy to help!

Using Kleanstone Machines Back to top.

Do Kleanstone machines work on riven and textured surfaces?

Does the machine clean the grout joints in between the tiles?

Do you carry spares such as re-placement brushes and squeegees?

Do Kleanstone machines clean grout joints and between tiles?

What floors are Kleanstone machines suitable for?

How close to the edge of the floor do Kleanstone machines get?

Do Kleanstone machines cause a lot of splashes?

How heavy are your machines? Are they easy to move around?

Do your machines remove or damage the seal I already have on my floor?

How long is the power cable supplied with the machines?

Orders Returns & Deliveries Back to top.

How do I know if my promotional code has worked?

What happens if I am out when my courier comes and I miss the delivery?

I have not received my item…

Can I amend or cancel my order?

Can I get delivery to outside the UK?

General Questions Back to top.

Can I speak to a member of the team?

How big is your smallest Kleanstone machine?

How often do I need to seal my floor?

Do you sell sealants?

Customer Service Back to top.

What happens if my machine breaks down?

Where do I buy replacement parts from?